They already know how to roll out the welcome mat. They’re some of the best in the biz. But at the end of June, some leaders in Lowcountry hospitality observed how business best is a standard undeniably chummy with benevolent best.
With a little help from an eager KLH Group crew, 21 employees of the conference services team at The Cloister at Sea Island participated in one of our most memorable social impact events to date. Over a packed two-day in-service, the famed resort’s staff attended morning workshops headlined “Humanizing the Event Industry,” driving home the notion of how team-based corporate social responsibility opportunities engage teams worldwide, attract talent in a highly competitive market, and differentiate their brand for consumers.
But it was in the afternoon sessions across the two days that these concepts were put into action. With materials, tools, and muscle situated over the Sea Island Dunes, The Cloister crew constructed two brand new clubhouses for a pair of special kids. Three year-old Elia Ikonomidis and five year-old Emma Grant share the same joys of uninhibited pretend play and special spaces to live out such imagination. But Elia and Emma also share the same battle against cancer that precludes them from playing with other children on a whim. Under treatment for Acute Lymphoblastic Leukemia, both girls have compromised immune systems and must limit their exposure to germs.
KLH Group has long recognized the universal need for safe and special play spaces for children with health or other challenges, and mobilizing our partner teams to fulfill it has been a principle aim. So on those two spirited afternoons with the employee volunteers from The Cloister, two precious playhouses were lovingly constructed. At the end of day two, Elia and Emma each participated in the ribbon-cutting on a miniature home-of-their-own - a sweet space where they can do what children do best: imagine and play with abandon.
Even when the welcome mats invite smaller feet, they require the same passion and care to be rolled out to the highest standards. No surprise, The Cloister team gets it right in the business of hospitality and humanity.